Managed IT Support and Cybersecurity in the Philippines

The systems your business runs on beyond the website: staff accounts and passwords, company email and its security records, workstations and printers, shared files, backups, VPN and remote access, and who can reach which system. Plus the security work on top — audits, hardening, monitoring and incident response. Website-level patching and uptime sit on our maintenance plan, and the two are usually bought together.

Small businesses are targeted more, not less, because the defences are thinner and the payments are approved by one person. You do not need an enterprise contract — you need two-factor on the accounts that matter, backups that have been restored once, DMARC on your domain, and someone to call. That is a fixed monthly fee, and it costs far less than a week of downtime or one redirected supplier payment.

The audit. We inventory every device, account and system, check what is patched and what is not, look for ex-staff still holding access, test whether your backups actually restore, and check your email records. You get a written risk register ranked by likely damage, with a fixed quote for fixing the top items. Nothing is done to your systems until you approve the order of work.

Yes, and speed matters. First we contain it: isolate affected machines, suspend compromised accounts, take the site offline if it is serving malware. Then restore from the last clean backup, find the entry point, patch it, rotate every password and key, and clear any Google or browser warning. Afterwards you get an incident report saying what happened, what we changed, and what would stop a repeat.

Backups are taken on a schedule, held offsite and encrypted, and cover the site, databases, mailboxes and the files staff keep locally. The recovery plan writes down what gets restored first, who decides, and who tells customers. Then we test it, because an untested backup fails at exactly the wrong moment. Retention and test frequency are agreed in writing rather than left vague.

Both, and they overlap more than people expect — the laptop with the saved admin password is often the way into the website. We cover workstations, accounts, email, shared files, backups and network access, plus new-starter setup and clean offboarding. If you also need people rather than systems, our sister brand venderitoutsourcing.com provides VAs, back-office staff and dedicated teams.

The audit is quoted on its own so you can start small. Ongoing support is a fixed monthly fee sized on how many people, devices and systems you have, agreed before we start and not billed by the hour. If you already have a VenderIT build, hosting from ₱499/month and your first year of support and warranty are included, so IT support usually adds only the office side rather than duplicating what you already pay for.