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Marketplace Platforms
A booking platform where the provider actually shows up, finishes the job, and gets paid without you chasing anyone.
Service marketplace development in the Philippines lives or dies on two things you cannot see in a design mockup: whether the provider turns up, and whether the money stays on the platform.
An animated spa and salon booking screen: a guest chooses a priced service, a rated therapist and an open time slot, then a confirmed booking appears with the salon location.
Guests choose, book and confirm on their own — even while every chair is full.
Business package — two-sided booking platforms start here
Customer and provider, on one booking engine
Projects delivered
Lifetime AI assistant answering booking questions
Pick the service, the area and the date, and see providers who are genuinely free — not a directory of everyone. Instant booking for standardised jobs with fixed pricing, a quote request for jobs that need a look first, like a leak or a repaint. Address with landmark notes, access instructions for gated subdivisions, and a price shown before confirmation including any transport surcharge.
Providers set their service areas, working hours and blocked dates, then accept or decline jobs inside a countdown. On the day: navigation to the address, a start-job check-in, a task checklist, before-and-after photos, add-on charges agreed in-app, and a completion step the customer signs off. Earnings show the platform fee already deducted and the exact payout date.
Providers submit a valid government ID, a selfie matched against it, an NBI or police clearance where the service enters a home, and any trade certificate the category requires. Documents carry expiry dates and prompt re-submission. Ratings are tied to completed jobs only, so nobody buys a five-star profile, and a suspended provider loses their upcoming bookings the moment you suspend them.
The engine assigns by area, rating, availability and job history. Cancellations inside your cut-off trigger automatic reoffer to the next-best provider, with the customer told once and only once. No-shows are logged against the provider, count towards suspension thresholds, and compensate the customer according to your policy rather than a case-by-case argument.
Prepaid jobs are held until completion is confirmed, then released minus your fee — that hold is the whole reason a customer trusts a stranger with a downpayment. Cash jobs still happen, so the app records collection and books the commission against the provider's ledger, deducted from their next payout. Payouts run to GCash or bank on your schedule with a full ledger per provider.
A commission of 15-30% from the provider is the standard model and the only one that works when you hold payment. A booking fee from the customer works for high-value jobs but suppresses casual bookings. Lead fees suit categories that quote before working, like construction or events. Provider subscriptions suit high-frequency, low-ticket work. We build the model you pick and let you change it later.
Every service marketplace leaks: the customer takes the cleaner's number and books directly next month. You reduce it, you never eliminate it. Contact details are masked until a job is confirmed, in-app chat replaces number swapping, repeat-booking discounts and provider bonuses make staying worth more than leaving, and off-platform solicitation is a reportable, suspendable offence with the chat log as evidence.
Connects with
Home & Trade Services
Post the job free, get quotes back from providers working your city, and compare them on more than price.
Read the case study
Beauty & Wellness
Home-service beauty booking, with nearby providers surfaced against the customer's address.
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Food & Beverage
Customer app with loyalty points, offers and repeat-visit rewards.
Read the case study
Construction Supply
Building-supply store with a priced catalogue, cart and door-to-door delivery.
Read the case studyPricing
Business ₱199,000 covers the customer booking site, provider portal, verification workflow, dispatch and payments on a 15-day target. Pro ₱149,000 adds a branded Android app, which is the tier most providers actually need. Escrow with staged release, masked calling and a rider-style live-tracking layer are scoped separately and quoted first. 50% down, the balance in milestones.
₱199,000 on the Business package covers the customer booking site, provider portal, verification, dispatch and payments. Pro at ₱149,000 adds a branded Android app — worth it, because providers work from phones. Escrow with staged release and masked calling are scoped on top, priced against your payment provider and how many verification steps your categories need. We quote the whole thing before you commit.
Commission of 15-30% from the provider is the default and the only model that enforces itself, because you hold the payment. Lead fees suit quote-first categories like construction and events where you cannot see the final price. Provider subscriptions suit high-frequency, low-ticket work such as tutoring hours. A customer booking fee works above roughly ₱2,000 per job and kills demand below it.
You reduce leakage, you do not stop it — anyone claiming otherwise is selling. Phone numbers stay masked until a job is confirmed, chat lives in the app, repeat-booking discounts and provider volume bonuses make staying cheaper than leaving, and off-platform solicitation is reportable with the chat log as evidence. Expect leakage on recurring services like cleaning and price your commission accordingly.
Valid government ID plus a selfie matched to it, an NBI or police clearance for any service performed inside a home, and trade certificates where the category demands them. Documents carry expiry dates and the platform prompts renewal before they lapse. Ratings attach to completed jobs only. You approve every provider before their first booking rather than after a complaint.
They will happen, especially outside Metro Manila. The provider marks the job as cash-collected at completion, the platform books your commission to their ledger, and it is deducted from their next payout or settled by their own GCash transfer. Providers carrying an unpaid commission balance past your threshold stop receiving new jobs automatically.
On your schedule, most commonly weekly. Funds release from escrow once the job is marked complete and the customer's dispute window closes — 24 to 48 hours is typical. Payouts export as a batch GCash or bank file. Providers see a running ledger of jobs, commission, cash owed and adjustments, which removes most payout disputes before they reach you.
A booking system serves one company's staff and calendar. A marketplace hosts independent providers, which adds accounts, ID verification, dispatch and reassignment, escrow, commission ledgers, payouts and disputes — roughly twice the build. If you only book your own team, our appointment booking system is cheaper, faster and the right answer.
We shape it around how you actually work, then launch it with training and a year of support.