Bookings that check the therapist, the room and the machine
A slot only opens when every resource the service needs is free at once — the therapist, the bed or chair, and the equipment. Requested therapists are honoured, their rest day closes the slot, and a client booking two services back to back gets one continuous block instead of a clash.
A service menu with real durations and add-ons
Prep, processing and clean-down time are built into each service, so a colour service does not get booked like a blow-dry. Add-ons extend the slot and the price automatically, and senior and junior staff can be priced differently for the same treatment.
Packages, memberships and gift certificates
Ten-session packages, unlimited memberships, prepaid vouchers and gift certificates carry a live balance. Sessions are deducted at the chair and shown to the client on her receipt, with expiry dates enforced and the balance shared across branches so it cannot be spent twice.
Commission and payout reports without a spreadsheet
Set commission per service, per product and per staff level, add tips, and get a payout report per cut-off that ties to actual completed services. Disputes get settled by opening the appointment rather than by arguing over a notebook at the end of the month.
Back-bar consumables and retail stock
Retail sold at the counter deducts from stock at the point of sale. Back-bar consumables deduct per treatment against a standard usage, so when a service quietly starts eating twice the tint or wax it shows up in a report instead of in your margin.
Client cards the next therapist can actually read
Service history, formulas and shade codes, preferences, allergies the client declared, before-and-after photos taken with consent, and a no-show count. When the usual therapist is off, the client does not have to explain herself again from scratch.
Reminders, rebooking and filling quiet weekdays
Confirmations and reminders go out by SMS, Messenger or Viber with a one-tap reschedule. After a visit the system prompts the next booking at the interval that service actually needs, and slow Tuesday slots can be offered to lapsed clients as a targeted promo.