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Business Systems
The routine follow-ups, approvals and handovers happen on their own — and you can see exactly where anything is stuck.
A workflow automation system in the Philippines is worth building the moment you can describe a task as a sentence starting with "every time".
An animated workflow canvas: a delivery-completed trigger fires, a condition checks the signed receipt, and light travels the wires to three action nodes that notify the team, close the order record and send the invoice.
The follow-up nobody has to remember — the invoice goes out on its own.
The sentence that becomes a rule — that is the whole method
Workflows and users included in the build
Rules keep running outside office hours, weekends included
Years automating operations for Philippine businesses
A form submitted, a record reaching a stage, a payment received, a date arriving, a file uploaded, a threshold crossed, or a scheduled time. Triggers can also come from your other systems through webhooks, so an order in your store starts a fulfilment workflow without anyone copying the details across.
Rules are rarely one line. Orders under ₱5,000 skip approval; orders from a new client do not. Provincial deliveries route to a different courier. We build the branches as your team explains them, then test them against last month's actual cases before anything goes live.
Route by amount, department or client, hold the item until the named approver acts, and escalate after a set number of hours so nothing dies in one inbox. Approvers act from a phone with one tap. Every decision is stamped with the person, the time and the version they approved.
Email for the record, Viber or SMS for anything urgent, Messenger for customers, and in-app alerts for the person whose queue it lands in. Messages carry the record and a direct link, not a generic "you have a pending item" that nobody opens twice.
Monthly billing runs, weekly stock alerts, daily overdue-collection lists, quarterly contract reviews, the Monday morning summary sent before the meeting. Anything with a calendar behind it runs on its own and reports what it did, including what it could not do and why.
Request forms, incident reports, site checklists, leave filing and client intake — built as forms that start a workflow rather than land in a shared file. Required fields, file uploads and photo capture from a phone mean the item arrives complete, so the first step is not chasing missing details.
Every run is recorded: what triggered it, which branch it took, who acted and how long each step waited. The bottleneck report is usually the most valuable screen in the system, because it names the step where work actually stalls rather than the one everybody blames.
Connects with
Property & Leasing
Leasing platform handling units, tenants, contracts, recurring billing cycles and collection follow-ups.
Read the case study
Retail & eCommerce
Online store with catalogue, order and delivery workflows managed from a single admin panel rather than parallel spreadsheets per staff member.
Read the case studyPricing
Starter ₱99,000 covers a set of workflows inside one system, with forms, approvals and notifications, live in 5 working days. Pro ₱149,000 adds a branded Android app so approvals and field forms work from a phone. Business ₱199,000 covers automations that span several systems, with API integrations and conditional routing across departments. 50% down, the balance against milestones. Hosting is free for year one, then ₱499 a month.
Anything repetitive, rule-based and currently done from memory. The best candidates are approvals, follow-ups, handovers between departments, recurring reports and notifications. A good test: if a new staff member would need it explained the same way every time, it can be a rule. Judgement calls stay with your people — the system just brings them the item at the right moment.
No. Workflows can sit on top of what you already run, pulling triggers from your store, spreadsheets or existing software through APIs and webhooks and pushing results back. Most clients start with one painful process, prove it works for a month, then extend. Replacing everything at once is the fastest way to lose the team's cooperation.
Yes. Thresholds, approvers, message templates, schedules and recipients are editable from the admin panel without a developer, and that covers most changes. Adding a whole new branch of logic or a new integration is a change we quote separately. Training and documentation on editing the rules are included in every package.
The item escalates. You set the wait — say 24 hours — after which it moves to the next approver or their manager, with the delay recorded. Delegates cover people on leave, so nothing stops because one person is in a province with no signal. The bottleneck report then shows which steps keep hitting escalation.
Yes. We route notifications through Viber Business Messages, SMS via Semaphore, email, Messenger for customers, or in-app alerts, depending on urgency and who needs to act. In practice, internal approvals reach people fastest on Viber and formal records go by email, so most builds use both for the same event.
The assistant handles conversation — answering, qualifying and booking with the customer. Workflow automation handles what your company does next: routing, approving, notifying and scheduling. They work well together, with the assistant capturing the enquiry and the workflow moving it through your process. Both are covered inside the same packages.
5 to 15 working days depending on package. The mapping session comes first: we sit with the people doing the work and write out each rule as an "every time" sentence, then test the built workflows against last month's real cases before switching on. Going live one process at a time is deliberate, not slow.
We shape it around how you actually work, then launch it with training and a year of support.