Website Maintenance in the Philippines: What It Costs and What Gets Done

For our clients, year one is free: every build from ₱99,000 includes a full year of support and warranty. After that, hosting continues from ₱499 a month, and ongoing content work is either a fixed monthly retainer scoped to how often your site changes, or quoted per request. Elsewhere in the market you will see anything from a few hundred pesos a month for hosting alone up to five-figure retainers that bundle content and SEO — always check which of those two you are being quoted.

Hosting maintenance keeps the site alive: uptime monitoring, security patching, daily backups, SSL renewals, malware scanning. That lives with your hosting plan. This page covers the content side — changing what visitors actually see, plus what your AI assistant knows. Most clients have both, and they are quoted separately so you can tell exactly what each one is doing for you.

Small edits — a price, a photo, a paragraph, a phone number — are usually live within one working day. New pages, layout changes or anything needing design go on a schedule we agree with you, normally inside the week. Anything broken jumps the queue. The team works Monday to Saturday, 9am to 6pm PHT; your AI assistant keeps answering customers around the clock in between.

Yes, and we train you to. Every build ships with an admin panel, written documentation and a training session, so your team can change text, prices, photos, listings and posts without calling anyone. Maintenance covers what a CMS does not: new page layouts, design changes, integrations, form logic, speed problems, and anything that touches code.

Inside the one-year warranty, anything that broke on our side is fixed at no cost. After that, fixes fall under your maintenance arrangement. If the site is down entirely rather than misbehaving, that is hosting territory: monitoring flags it, backups roll it back, and the team works the problem. Message us on Viber or Messenger — you do not need to file anything formal to get somebody looking.

Often, yes. We audit first: hosting, platform version, plugins, code quality and security state. If it is maintainable we quote a monthly arrangement. If it is running an abandoned theme or an unsupported PHP version, we will tell you what keeping it alive costs against rebuilding it — sometimes maintaining a bad site costs more over a year than replacing it.

Yes, and this is the part almost everyone forgets. The assistant answers customers from what it was trained on, so a price change or a new branch has to reach it too. Whenever we update your site content, we retrain the assistant in the same pass. It stays free for the life of your platform — no monthly fee, no per-conversation charge, no separate contract.