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AI & Automation

AI chatbot development in the Philippines, trained on your own business

A chatbot that knows your actual prices, admits what it does not know, and passes the customer to a human before they get annoyed.

AI chatbot development in the Philippines usually means renting a bot that reads a script.

Assistant · 24/7

An AI assistant core receiving customer messages from Messenger, WhatsApp, a website chat and Viber overnight, replying instantly, then saving the conversation as a captured lead.

One assistant on Messenger, Viber, WhatsApp and your site — answering all night.

Lifetime AI assistant included in every website and app we build
Free

Lifetime AI assistant included in every website and app we build

Answers at 2 AM, on Sundays and through the holidays
24/7

Answers at 2 AM, on Sundays and through the holidays

Projects delivered across 20+ years
500+

Projects delivered across 20+ years

Businesses running on VenderIT Cloud
2,000+

Businesses running on VenderIT Cloud

What's included

01

A knowledge base built from your real content

Price lists, service pages, delivery zones, warranty terms, branch hours, promos and a sample of your past conversations. You edit it yourself in the admin panel — change a price at 9 AM and every channel says the new number by 9:01.

02

It answers in the language the customer typed

English, Filipino or the Taglish mix most buyers actually use. We train it on your team's phrasing, your product names and the shorthand your market types, so "magkano po yung small" gets a price, not a menu of buttons.

03

Guardrails so it does not invent answers

The assistant answers from your knowledge base or it does not answer. Out-of-scope questions, custom pricing, medical or legal territory and anything it is unsure about are refused politely and routed to a person instead of guessed at.

04

A handoff console your team can work from

One queue of live conversations across every channel, with full transcripts, customer history and canned replies. Your staff take over mid-chat, and the customer is told a person has joined and roughly when to expect them.

05

It finishes the transaction, not just the sentence

It checks availability and holds a slot, builds an order, sends a GCash or Maya link, captures the lead and writes all of it into your admin panel. The conversation ends in a booking or a paid order, not in a promise to follow up.

06

Transcripts, gap reports and retraining

You see every conversation and every question it could not answer, ranked by how often it came up. We turn those gaps into new answers, so the assistant gets more useful in month three than it was on launch day.

How we work

  1. STEP 1

    Count what your customers actually ask

    We go through several hundred of your recent messages, emails and enquiries and count what people ask, how they phrase it, and which answers lead to money.

    You get: A ranked list of the questions worth automating first

  2. STEP 2

    Build the knowledge base

    Services, prices, policies, branches, delivery areas, promos and exceptions, written in the voice your team already uses. Nothing goes in that you have not approved.

    You get: An editable knowledge base and a draft assistant on staging

  3. STEP 3

    Write the rules before it goes near a customer

    What it must never answer alone, who it escalates to, what it says outside office hours, and how it behaves when someone pushes for a discount.

    You get: Written guardrails, an escalation matrix and an approved tone guide

  4. STEP 4

    Wire the actions

    Booking calendar, admin panel, payment links, lead records and notifications, so a good conversation becomes a real transaction without anyone retyping it.

    You get: Connected calendar, admin panel and payment links

  5. STEP 5

    Launch, then retrain on real conversations

    We review transcripts with you after go-live, fix wrong or missing answers, and keep the knowledge base current as prices and services change.

    You get: Live assistant plus a 30-day transcript and gap review

What we build with

  • Retrieval over your own approved content, so answers cite your knowledge base
  • PostgreSQL with pgvector for knowledge search
  • Next.js and Node.js chat widget, embeddable on any site
  • Meta Graph API for Facebook and Instagram inboxes
  • Viber Business Messages and the WhatsApp Business Platform
  • REST and webhook integrations to your CRM, POS or booking system
  • VenderIT Cloud hosting with role-based access and export on demand

Projects we've delivered

Pricing

Free for life with every website or app project, from ₱99,000

The assistant is included in Starter (₱99,000, 5-day build), Pro (₱149,000, adds a branded Android app) and Business (₱199,000, 15-day enterprise build) — not a monthly per-message add-on. A standalone chatbot for a system you already own is quoted per project, with hosting from ₱499/month. 50% down, the rest in milestones.

See what's included

Questions

Answers before you ask

Something not covered? Message us — a real person from the team replies, usually the same day.

Ask us directly

Off-the-shelf bots answer from a public model and a few FAQ lines, so they invent prices and stock. Ours answers from your approved knowledge base, checks your live calendar and product data, and refuses anything outside it. It also has somewhere to hand the conversation: a queue your staff work from, with the full transcript attached.

Your service list, prices, policies, branches, delivery areas, warranty terms, FAQs and a sample of past conversations. You own all of it. It sits in your environment on VenderIT Cloud, you edit it in your admin panel without a developer, and you can export or delete it whenever you want. We do not sell it or use it to train public models.

That is the main engineering job. The assistant answers only from your content and is scored against a test set of your real questions before launch. Anything it cannot support — custom quotes, complaints, legal or medical territory, low-confidence matches — is refused and escalated. We would rather it say "let me get someone" than quote a price you never set.

Nothing extra if we build your website or app: it is included free for life in Starter at ₱99,000, Pro at ₱149,000 and Business at ₱199,000. Standalone development for a platform you already own is quoted per project once we scope the knowledge base, channels and integrations. Hosting after the first year starts at ₱499/month, with no per-message fee.

Training runs alongside the build — 5 working days for Starter, 10 for Pro, 15 for Business, from the day we have your content and approvals. A standalone assistant on an existing system usually needs one to three weeks, most of it spent gathering your real prices and policies rather than writing code.

It says so, collects the details, and moves the conversation to your team with the transcript attached. During office hours that means a live handoff and a wait time the customer is told about. After hours it takes the enquiry, sets expectations, and puts it at the top of your queue for the morning instead of losing it.

Yes, and it should. One knowledge base drives your website widget, your mobile app, Messenger, Instagram, Viber and WhatsApp, so no two channels quote different prices. Each channel keeps its own tone rules — shorter on Messenger, more formal on the website — but the facts come from one source you control.

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Tell us how your business works. We'll come back with a clear recommendation, a timeline and a price — no obligation.