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AI & Automation

A Facebook Messenger chatbot built for how Filipinos actually buy

Your page answers in seconds, in Taglish, at 2 AM — so the enquiry does not go to the competitor who replied first.

A Facebook Messenger chatbot in the Philippines has to earn its keep in one place: your page inbox.

Inbox · live

An animated Messenger thread in which a late-night customer enquiry arrives at a closed shop, an assistant drafts and sends a reply, and the customer's details are saved as a new contact record.

Answer every late-night enquiry, and keep each customer's details on file.

Your page inbox is answered at 2 AM and on Sundays
24/7

Your page inbox is answered at 2 AM and on Sundays

Trained on how your customers actually type, not corporate English
Taglish

Trained on how your customers actually type, not corporate English

Included for life in every website and app project
Free

Included for life in every website and app project

Businesses running on VenderIT Cloud
2,000+

Businesses running on VenderIT Cloud

What's included

01

First reply in seconds, every hour of the day

The gap between "interested" and "bought from someone else" is measured in minutes. Your page answers immediately at midnight, on holidays and during the lunch rush, which also keeps your page response rate where buyers can see it.

02

Comments turned into conversations

Someone types "price?" under a boosted post. The assistant replies in the thread and sends them the details in Messenger, so the enquiry lands in your inbox instead of sitting in a comment section your competitors also read.

03

It types the way your customers type

"Magkano po", "available pa ba", "COD ba", "pa-reserve po" — answered directly, in the same Taglish, without a wall of buttons. We train the greetings, product names and shortcuts on your own page conversations, then you approve the voice.

04

Prices, stock and delivery fees from one list

No screenshots of an old price list. The assistant reads your live catalogue, quotes the current price, says what is out of stock, computes delivery for the customer's area, and links to the product or booking page.

05

Orders, bookings and payment links inside the chat

It takes the order details, holds the slot, sends a GCash or Maya link, confirms once paid, and writes the record into your admin panel. Nobody has to re-encode a Messenger thread into a spreadsheet at closing time.

06

Human takeover, plus Instagram on the same brain

Your admins take over any thread with the full history in front of them, and the same assistant answers Instagram DMs for the linked account. One knowledge base, two inboxes, no contradictions between them.

How we work

  1. STEP 1

    Connect the page and read the last few months

    We take page access, then go through your real inbox and comment threads to count what gets asked, what gets ignored, and where enquiries die.

    You get: A ranked list of your page's most common questions and drop-off points

  2. STEP 2

    Write the answers your best staff would give

    Prices, sizes, stock, delivery areas, reservation rules, promos and the polite way you say no. Drafted in Taglish, reviewed by you line by line.

    You get: An approved answer set and tone guide in your page's own voice

  3. STEP 3

    Build the flows that end in a sale

    Order taking, reservation, quotation request and payment, tested on a test page against real product data before a single customer sees it.

    You get: Tested order, booking and payment flows on a staging page

  4. STEP 4

    Set handoff, hours and escalation

    Which threads must reach a person, who is on duty, what the assistant says after 6 PM, and how a complaint is treated differently from a price question.

    You get: Written escalation rules and a live agent queue for your admins

  5. STEP 5

    Go live and tune weekly

    We watch the first weeks of real threads together, fix wrong answers, and add the questions your customers invented that nobody predicted.

    You get: Live Messenger assistant plus a weekly transcript review

What we build with

  • Meta Messenger Platform and Graph API
  • Facebook Page and linked Instagram Professional account
  • Persistent menu, ice breakers and quick replies for common intents
  • Comment auto-reply and private reply for boosted posts
  • GCash and Maya payment links generated in-thread
  • Webhooks into your admin panel, CRM or POS
  • VenderIT Cloud hosting with full transcript storage

Projects we've delivered

Pricing

Free for life with every website or app project, from ₱99,000

Included in Starter (₱99,000), Pro (₱149,000) and Business (₱199,000) — the same assistant covers your site, app, Messenger and Instagram with no per-message charge. Messenger-only setup on a page for a business we did not build a platform for is quoted per project, hosted from ₱499/month.

See what's included

Questions

Answers before you ask

Something not covered? Message us — a real person from the team replies, usually the same day.

Ask us directly

Your page alone is enough to start. Plenty of Philippine businesses sell entirely through Messenger, so we can put the assistant on the page, connect a payment link and write orders into an admin panel you can open on your phone. Most clients add a website later because Messenger threads are hard to search and impossible to hand to a new staff member.

Not if it follows Meta's rules, which we build to. You can reply freely inside the standard 24-hour window after a customer messages you, and anything outside it uses approved message tags or the human agent handover. We do not buy contact lists or blast unsolicited messages, which is what actually gets pages restricted.

Yes, and on boosted posts this is where the money is. When someone comments "price po" the assistant answers publicly in short form and sends the full details privately in Messenger. That moves the buyer into a thread you own, keeps your comment section tidy, and stops competitors from harvesting your commenters.

That is what it is trained for. "Mgkano", "pa reserve po", "meron pa ba", "cod ba to", voice-note-style run-on sentences and half-English half-Filipino questions all get a direct answer in the same register. If a phrasing trips it up in testing, we add it to the training set before launch and keep adding after.

It follows the rule you set. Most clients let it confirm the listed price and any running promo, then stop — bargaining, bulk pricing and special terms go straight to a human with the thread attached. That protects your margins and keeps the assistant from committing you to a number you never approved.

With us it is free for life inside any build: Starter ₱99,000, Pro ₱149,000, Business ₱199,000, with no per-conversation fee. Standalone Messenger setups elsewhere are usually sold monthly per contact or per message, which gets expensive exactly when a campaign works. A page-only build for an existing business is quoted per project.

Any time, from one queue that shows every live thread with its history. Your admin clicks in, the assistant steps back, and the customer sees a person has joined. When your staff finish, they can hand it back so follow-ups and reminders keep running automatically overnight.

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